Our system will be undergoing an upgrade on the weekend of November 11. The upgrade will begin at approximately 2:00 PM ChST on Saturday, November 11, 2017. The system will be back up and running no later than 8:00 AM ChST on Sunday, November 12th. During the down time, web access to your online account will not be available. We apologize for any inconvenience this may cause. We have been advised that a web notice will be posted should anyone attempt to log in while web access is unavailable. Please contact us at firstname.lastname@example.org with any questions.